The H & H Total Care Team
Our team of highly trained and experienced staff and healthcare personnel understand the needs of seniors and young adults and are hand-picked to ensure our residents are always treated with the utmost dignity and respect. Our team and our philosophy for health and happiness are reasons our long term care communities are the preferred places to be. Contact us to find out which long term care community is right for your or your loved one.
Andre Van Ryk: Chief Executive Officer and Chief Financial Officer
Andre Van Ryk, Chief Executive Officer / Chief Financial Officer is a Chartered Professional Accountant with a Bachelor of Commerce degree.
Andre has been with H&H since 2006 to assist with the growth of H&H. Before joining H&H, he was employed as an assurance and business advisor at a public chartered accounting firm. Prior to this position, Andre was the Chief Financial Officer of a group of companies, overseeing operations in three different locations in Eastern and Western United States. Andre has used these experiences to develop and implement an effective and efficient operating and reporting structure at H&H, and has influenced much of the corporate change since joining H&H.
Andre remains involved in a numerous non-profit organizations that allow giving back to the community. It is also in these organizations that Andre, in addition to his influence at H&H, is able to develop and communicate a vision and strategies.
Hendrik Van Ryk: Chief Operations Officer
During Hendrik’s tenure working in health care services, he has played very active roles on boards and committees, including: the Surrey Hospice Society, a task group developing Assisted Living standards and practice guidelines, the executive board of the BC Care Providers Association, the Residential Care Leadership Council in Fraser Health Authority and as an advisory board member to the Assisted Living Centre of Excellence (ALCE).
He has provided labour relations leadership through the bargaining of first collective agreements, renewals of several collective agreements, and several job actions involving employee strike actions. In addition to his labour relations experience, he has developed and implemented company wide human resource policy and procedures.
Hendrik’s experience also includes providing operational and executive involvement and support for expansion to current sites and the development and opening of several new sites over his 25 years with the company. The size of developments ranged in size from 4 million to over 30 million dollars in size throughout BC and Alberta.
Hendrik cares deeply for those who are entrusted to the company’s care and he wants to make those years meaningful and cherished for residents and their family and friends.
Stuart Gerber: VP of Operations, BC
Stuart Gerber joined H&H in the spring of 2007, coming out of a 17 year career in Operations Management with an international manufacturing company.
Stuart brings management proficiency in budgeting, purchasing, cost containment and systems implementation. Over the past decade, he has proven his great ability to work with all manner of peers, employees and outside interests. These skills have proven valuable during past expansion projects, and his aptitude and experience provide H&H with the management skills necessary for our ongoing growth and success.
Outside the office, Stuart is the chair of a non-profit board which has just completed a construction project, and also sits on other community based committees.
Sarah Matthews: VP of Care Services
Sarah Matthews first joined H & H Total Care Services in 2015, where she was first employed as a Director of Care. In 2019, Sarah accepted the role as VP of Care Services. With over 24 years experience in health care as a Registered Nurse and educated with a Bachelor of Science Degree in Health and Social Welfare, Sarah has provided nursing care and clinical leadership across many healthcare portfolios within public and private healthcare sectors in both the UK and Canada. Sarah has drawn upon her wide range of experience including oncology, palliative care, gerontology, chronic disease management and community health services to ensure quality outcomes for those entrusted into her care and leadership.
As Vice President of Care Services, Sarah is responsible for clinical services and oversight of all care programs offered in our care homes within Alberta and British Columbia. Collaborating with many of our partners to ensure care service regulations, best practice clinical standards, and provincial Ministry of Health initiatives are upheld. Sarah shares a deep commitment in leading the organization through continuous education, quality improvement of care services and program development.
Vic Klassen: VP of Hospitality & Marketing
Vic Klassen currently provides company wide oversight for support services for H&H, as well as his role as general manager of The Hamlets at Cedarwood Station. He has been involved in the seniors industry for almost 33 years in a variety of capacities, from Chef through to corporate positions. For the last nine years, he’s held his current role as General Manager of the Hamlets at Cedarwood Station. Now that he is also the VP of Hospitality & Marketing, he oversees the hospitality and marketing of all Hamlets sites.
He has a diploma from the Canadian Society of Nutrition Management in addition to multiple other continuous learnings. Vic’s experience and knowledge have allowed him to become a valued member of the H&H team as well as an effective mentor to all support service departments and locations.
Vic has successfully opened three communities over the course of his career, which included planning and implementing of staffing, operational set up of the communities and delivering of grand opening events and celebrations.
Vic is Vice President of the Alberta Manager’s Society Senior Citizens Housing (AMSSCH), which supports managers involved in seniors housing in the Province of Alberta by providing continued education opportunities for members and their staff at workshops and other meetings.
Being able to care and provide for seniors is his passion, day after day. Vic lives what he says, says what he believes, and believes in what he does. This approach has made him respected and valued among residents and staff throughout H&H Total Care Services.
Hank Van Ryk: Founder and Director
Throughout his career he has worked as the project manager for renovations and new construction of retail stores, restaurants, pharmacies, hair salons and auto centres as large as 135,000 square feet. These projects included: set-up, staff recruitment, training and promotions, establishment of operational policies, and oversight of ongoing operations upon opening.
Since 1989, Hank has been involved in the health care sector, primarily focusing on geriatrics. He has personally opened one new facility—Bear Creek Lodge—and has helped to establish operational policies for multiple facilities.
In May 2015, Hank shifted his direction, and took on the responsibility of being the Founder and a Director of H&H Total Care Services as his prime focus. In this role, he will ensure the company stays true to its mission, vision and values in addition to his ability to provide strategic and operational advice when called upon.